Safety Update from Government Announcement (December 2021)
Published Thursday 9 December 2021
Face Coverings Now Mandatory
Following the latest Covid-related government announcement on Wednesday 8 December, the wearing of face coverings will be become mandatory within theatres, including Derby Theatre, from Friday 10 December, so we ask audience members and visitors to come prepared.
The wearing of face coverings is mandatory unless you are exempt.
BSL update by Alexandra Shaw (TheatreSign)
Proof of Vaccine/Covid Passports NOT in place at Derby Theatre
Due to our seating capacity not exceeding 500 attendees at an event this Christmas, audience members will NOT need to provide proof of a vaccine passport when visiting Derby Theatre.
We will update our audiences and bookers as soon as possible should the situation change.
Shows, Youth Theatre & Learning Activities
Please be assured that all shows, youth theatre programmes and learning activities will be going ahead as usual. All leaders and participants over 11 years old are required to wear a face covering, unless exempt.
We look forward to welcoming our audiences for a safe and enjoyable visit this Christmas.
Remaining Safety Measures Summary
The safety and confidence of our audiences returning for a safe and enjoyable visit remains a priority and of paramount importance. The following safety measures remain in place...
- Hand sanitiser stations
- Wearing of face coverings are now mandatory at all times within the Theatre and Derbion shopping centre
- Flexible ticketing policy which offers credit to any customers who are unable to attend due to any Covid-related matters or circumstances.
- Enhanced cleaning – with a particular focus on touch points.
- Ensuring processes are in place to maintain cleanliness and aid social / physical distancing in the Café/Bar.
We continue to review health and safety measures and will inform audiences as soon as more updates become available.
We will continue to be guided by Government guidance and advice, as well as UK Theatres, and will update audiences with more specific information through direct contact and by displaying key information on show pages on our website, plus our social media channels, as and when updates become available.
Box Office and Visiting the Building
Our Box Office will continue to be open for in-person bookings and calls on 01332 59 39 39 from Tuesday to Saturday, 10am until 4pm.
Box Office and booking enquiries can also be made by emailing DerbyTheatreTickets@derby.ac.uk or via text phone on: 07717 346964.
Bookings online are available 24/7.
We would like to thank our audiences for their continued support, patience and understanding as we adapt to ongoing changes.