How To Book

Buying tickets / Opening hours

You can book in person and by phone during the opening hours listed below and anytime online.

Opening Hours

Non-performance days:  9.30am - 5.30pm

Please note, on Saturdays during August, the Box Office will close at 3pm.

Performance days:

In person: 9.30am until 15 minutes after the start of the show. 
Phones: 9.30am until 30 minutes before the start of the show.

Sundays and Bank Holidays

Box Office opens hour before the start of the show and closes 15 minutes after the curtain goes up. Please note, we are only open on Sundays and Bank Holidays if an event is on. We are closed Christmas Day, Good Friday, Easter Sunday and Easter Bank Holiday.

How To Pay

Card Payments

We accept all types of card payments, except American Express. Cheques are only accepted for group bookings of 20 or more. Please note, we can only reserve seats without payment for group bookings of 10 or more. We can post tickets to you if you are booking at least 7 days in advance, at a cost of £1. Otherwise, you can collect the tickets from us at your convenience, or we can email them to you to print at home. 

Exchanges, Refunds and Reprints

Please note all tickets are non-refundable unless the event is cancelled. We can exchange tickets for another performance of the same event at a cost of £1 per ticket. This must be done no later than 24 hours before the event and all tickets held by the customer must be returned to the Box Office in person or by post. Tickets cannot be exchanged after the event has passed. Lost tickets can be reprinted free of charge, no sooner than 1 hour before the start of the performance.